Free standard shipping
Standard shipping is free with no minimum order in NALVEN's currently served markets: Italy, Germany, Austria, Spain, the Netherlands, France, Sweden, Denmark and Switzerland. Standard delivery costs €0.00 where available.
Delivery times
Delivery is estimated at 8–12 business days. This is an estimate, not a guaranteed delivery date. Holidays, carrier conditions and unforeseen circumstances may cause delays.
Where we ship
Actual shipping availability for your address is confirmed at checkout. Available options and any destination-specific details are shown before you place the order.
Orders and support
After purchase, you'll receive confirmation at the email address entered at checkout. For help, visit our Contact page or email straluce@hotmail.com with your order number.
For returns, see our Returns and refunds policy. Statutory consumer rights remain unaffected.